Privacy Policy

Introduction

CoinFLEX is a trading name of ​Liquidity Technologies Ltd ("We", "Us" and "CoinFLEX"). We are committed to protecting and respecting your privacy.

This policy, together with the Terms and Conditions, explains how We may process any information that We collect from you, or that you provide to us. It covers information that could identify you ("Personal Information") and information that could not. In the context of the law and this policy, "process" means to collect, store, transfer, use or otherwise act on information. Please read this policy carefully to understand Our views and practices regarding your Personal Information and how We will treat it.

We serve and collect personal data from clients located within the European Economic Area ("EEA"). We are required to be compliant with the General Data Protection Regulation ("GDPR") as outlined in this policy.

By disclosing your personal information to Us, including, but not limited to, by using the Platform, contacting Us by email, or through any channel, you consent to the collection, storage, and processing of your personal information as stated in this Privacy Policy. If you do not agree to be bound by the following terms we regret that your only recourse is to leave Our website.

What information do we collect?

We may collect, store, and use the following kinds of Personal Information. All data collected will be stored for a minimum of seven years.

• If you register as a user of the Platform, you will be asked to complete an application which will require you to provide your personal details, including, but not limited to, your name, address, email address, a proof of identity, and a proof of address;
• When you contact us, by email, telephone, or through any contract form provided by Us, We may ask you to provide some or all of the information set out in the paragraph above. We keep personally identifiable information associated with your messages, such as your name and email address, so as to be able to track our communications with you to provide a high quality service;
• We may collect, store, and use information about your computer, mobile device or other item of hardware through which you access the Platform and your visits to and use of the Platform (including, without limitation, your IP address, geographical location, browser/platform type and version, Internet Service Provider, operating system, referral source/exit pages, length of visit, page views, Platform navigation, and search terms that you use).

How do we use personal information?

We may use your Personal Information for the following purposes:

• To manage and administer the Platform;
• To improve your browsing experience by personalising the Platform;
• To enable you to use the Platform;
• To send you newsletters and other relevant and targeted promotional communications;
• To deal with enquiries, complaints, and feedback from you and our service providers;
• To provide third parties with statistical anonymised information about our users'
• To publish generic transactional information relating to trades undertaken using the CoinFLEX platform;
• To perform compliance checks through third parties;
• To send you emails offering you to take part in surveys and/or to give feedback; and
• To analyse and improve the services offered on the Platform.

We may use outsourced services in countries outside the European Union from time to time. Accordingly, your data may be processed outside the European Union. If you are located in the EEA and do not wish to consent for such processing, you can contact Us. You then will not be able to continue using the website.

When might we disclose personal information?

Except to the extent required by any applicable law or governmental, regulatory, or judicial body, We will not disclose your Personal Information to any third party other than to a service provider to whom We are required to disclose personal information in order for them to provide their services to Us.

CoinFLEX may use a qualified third party to perform anti-money laundering checks and other necessary and appropriate checks on you. In order for the third party to do this, CoinFLEX will disclose documentation containing personal information about you, including, without limitation, your proof of identity.